For continuity of care please request your regular GP when making an appointment.
Our doctors will do their best to stay on time, but they may run late due to complicated cases or sick patients so we ask for your patience and understanding if they are late for your scheduled appointment. If you require a longer appointment (multiple issues or complex problem) please advise reception staff when booking.You are welcome to ring ahead to discuss if they are on time.
You can book your appointment via phone or an online booking system called Hotdoc. This can be downloaded on your computer , iPad/tablet, smartphone or Android phone.
Our staff will contact. please make an appointment with your GP at the time of your test for a follow-up appointment for the result to avoid disappointment.
If you are a New Patient to the practice, please arrive 10 minutes before your appointment to fill out your new patient information OR you may be able to fill this out online using the like provided to you via Hotdocs in your text message reminders. If you are unable to complete the online form you may wish to download our form HERE and email it to your practice 24 hours prior to your appointment.
We are open Monday – Friday 8-6pm and Saturdays 8-1pm.
Please allow at least 2 days for Pathology and Radiology results to be processed and checked by your Doctor.
It is our practice policy that all test results that are not normal are followed up with a scheduled appointment with your GP. Our staff will contact you to book the appointment depending on the urgency of the result.
If you need a repeat prescription or referral, you can book an appointment with one of our GPs.
For regular patients of our practice, selected medications and referral requests may also be made through the HotDoc Quick Consult option.
Please note:
FMP Medical Practice is not a bulk-billing Practice.
Standard consultation fees vary with the length, complexity, and type of
consultation. Standard fees apply to telephone/telehealth consultations.
Fees are payable at the time of consultation by cash, EFTPOS or credit card (we do
Not accept American Express or Diners Club).
Your claim can be electronically transmitted to Medicare automatically so that your
Rebate can be directly deposited into your bank account if you have previously
registered your bank details with Medicare.
Please refer to the links below for fee information specific to each site
FMP is committed to providing preventative health care and participates in government
reminder systems and registers.
If you aren’t receiving SMS reminders from the practice and would like to, please inform
reception and ensure they have your current mobile telephone number and official consent.
If you no longer wish to participate in our reminder system please discuss this with our
reception staff or your doctor.
In the event of an Emergency please call 000 (112 from any mobile device) or present to your
nearest Hospital Emergency Department.
For After Hours Service you may call:
Wollongong Radio Doctor (02)4228 5522
After Hours GP Helpline (Health Direct) 1800 022 222
We are registered with the Telephone Interpreter Service for patients requiring an interpreter. Please advise reception staff when you book your appointment that an interpreter is required.
We are dedicated to providing quality and holistic service to our patients and value your
feedback. Please complete our feedback questionnaire that is available at the front desk. We
strive to continually improve our service and encourage you to let us know if you are
unhappy with any aspect of your care. You can do this by discussing it with your GP or the
practice manager or reception staff. Alternatively you can email us at
wollongong@fmp.net.au
You may also contact the Health Care Complaints Commission, Locked Bag 18, Strawberry
Hills NSW 2012.
You can book online via HotDoc, call the practice, or speak with our reception team in person.
FMP is not a bulk billing practice. Each of our sites has its own billing policy.
Please refer to the individual site pages for detailed information about fees and billing.
Yes, if you are a regular patient, you may use the HotDoc Quick Consult option for
selected medications and referrals.
Fees apply.
To receive your test results, you must book an appointment with your GP.
Results will not be provided over the phone. You will be notified if your doctor requires
a follow-up appointment, and you can also check with reception for confirmation.
Please give at least 2 hours’ notice so we can offer the time to another patient.
Fees may apply for late cancellations or missed appointments.
Yes, some of our practices have pathology collection on selected days.
Please contact reception for details at the site you wish to attend
Please call reception as soon as possible. If you are significantly late,
your appointment may need to be rescheduled.
We reserve same-day appointments for urgent matters and recently alerted issues.
These slots are not for non-urgent concerns. If you are experiencing a medical emergency,
please call 000 or go to your nearest hospital immediately. For other urgent requests,
please speak to our reception team, who will triage the urgency. We appreciate your understanding
if we are unable to accommodate your request, as other patients with urgent needs may also be waiting.
If you are unable to see your usual GP, rest assured that another GP at the practice can access your file
and provide your consultation. For patients who require regular appointments with the same doctor,
we recommend booking in advance to avoid scheduling difficulties.
Practice Manager
419 Crown St, Wollongong
437 Princes Highway ,Corrimal
381 Princes Highway, Woonona
We are available six days a week for bookings.
Providing billing solutions suited you.
No need to worry about parking.
(02) 4258 8777 | 419 Crown Street
(02) 4288 2060 | 437 Princes Highway
(02) 4264 1100 | 381 Princes Highway
